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LaunchDarkly account members

Read time: 4 minutes
Last edited: Jan 27, 2024


This topic introduces the concept of account members in LaunchDarkly and shows you how to use the Members list.

LaunchDarkly supports user object management with OAuth, SAML, and SCIM. To learn more, read Enabling single sign-on.

Understanding members in LaunchDarkly

Account members are people who work at your organization or have access rights to your organization's LaunchDarkly environment for another reason, such as contractors or part-time employees.

LaunchDarkly account members are not LaunchDarkly users

LaunchDarkly users are people who encounter feature flags in your app. In many cases, they are customers or people accessing your product. Users are represented by user "contexts." Contexts can also represent other entities encountering feature flags, such as devices, organizations, and more. To learn more about contexts, read The Contexts list.

Use the Members tab in the Account settings page to invite new account members to LaunchDarkly, remove old account members, or manage access controls for account members by setting roles.

You can search for a specific member using the search bar. You can also filter members by Team, Role, or Last seen using the filters at the top of the "Members" list:

The "Members" tab with filters applied.
The "Members" tab with filters applied.

In addition to filtering, you can also sort by the "Name" and "Last seen" columns. The "Last seen" column displays how long it has been since members logged in to your LaunchDarkly account.

Possible "Last seen" statuses include:

  • N minutes/hours/days/months/years ago: The amount of time since a member last logged in. If a member logged in using the API, the status also displays the name of the personal access token they used.
  • Never: The member has never logged in.

To learn more about teams in LaunchDarkly, read Teams. To learn more about roles, read Understanding member roles.

Adding members to LaunchDarkly

The Members list is an Admin-only feature

The Members list is only accessible if you're a LaunchDarkly Admin or Owner, or have a custom role that allows a member action. To learn more, read Understanding member roles and Member actions.

Use the Members tab to access a list of all the members in your organization with LaunchDarkly access.

From there, you can invite new account members to LaunchDarkly, remove old account members, or manage access controls for account members by setting roles. To modify an existing member's information, click their name.

To add new members:

  1. Navigate to the Account settings page.
  2. Click the Members tab.
  3. Click Invite members:
  4. Enter one or more email addresses. If you are inviting multiple members, separate email addresses with a comma or new line.
  5. Choose an initial built-in role or custom role from the Member role dropdown.
  6. (Optional) Select teams to add these members to.
    The "Invite members" dialog with the "Teams" menu open.
    The "Invite members" dialog with the "Teams" menu open.
  7. Click Invite members.

New members now receive an email inviting them to your LaunchDarkly account. You can resend the invitation or manage a member's roles and team membership by clicking on the member's name in the Members list.

You can also use the REST API: Invite new members

You can also allow members of your organization to find and join your LaunchDarkly account more easily with options in Organization access settings. To learn more read, Organization access settings.

Exporting a list of account members

You can export a list of your account members, including their IDs, email addresses, first and last names, built-in roles, and custom roles, to a CSV file.

Here's how:

  1. Navigate to the Account settings page.
  2. Click the Members tab.
  3. (Optional) Filter by Team, Role, or Last seen if you want to export a subset of your account members.
  4. Click Export CSV. A CSV file of account members downloads to your machine.

You can also use the REST API: List account members

Understanding member roles

You can assign different roles to LaunchDarkly account members. There are four different built-in roles in LaunchDarkly: Reader, Writer, Admin, and Owner. To learn more about these roles, read LaunchDarkly's built-in roles.

In addition to a built-in role, you can give account members custom roles to more tightly define the actions they can and can't take in your LaunchDarkly account. To learn more, read Custom roles.

To learn more about how custom roles and built-in roles work, read Managing your account members.

Enabling multi-factor authentication

For additional security, you can require multi-factor authentication (MFA) for your account. When MFA is enabled, account members won't be able to log in to LaunchDarkly without verifying their identity with a second method.

We strongly recommend that all LaunchDarkly members enable MFA for their individual accounts, and that administrators enforce MFA for their entire organization. In the event of a credential leak or device theft, MFA can prevent malicious third parties from accessing a LaunchDarkly account they should not be able to access.

To learn more, read Multi-factor authentication.

Removing members from LaunchDarkly

To remove a member from your account:

  1. Navigate to the Account settings page.
  2. Click the Members tab.
  3. Find the member in the list of account members.
  4. Click the member's name.
  5. Navigate to the Settings tab for that member.
  6. Click Delete member.

Removing a member from your account has the following consequences:

  • They are removed from being a flag maintainer.
  • Their personal access tokens are deactivated. Any service tokens that they created remain active.

You can also use the REST API: Delete account member