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LaunchDarkly account members

Read time: 2 minutes
Last edited: Dec 03, 2021


This topic introduces the concept of account members in LaunchDarkly and shows you how to use the Members dashboard.

LaunchDarkly supports user object management with OAuth, SAML, and SCIM. To learn more, read Enabling single sign-on.

Understanding members in LaunchDarkly

Account members are people who work at your organization or have access rights to your organization's LaunchDarkly environment for another reason, such as contractors or part-time employees.

LaunchDarkly account members are not LaunchDarkly users

LaunchDarkly users are resources, including people, who encounter feature flags in your app. In many cases, they are customers or people accessing your product. To learn more about users, read The Users dashboard.

Adding members to LaunchDarkly

This is an Admin-only feature

The Team dashboard is only accessible if you're a LaunchDarkly Admin. To learn more, read Understanding member roles.

Use the Member tab to invite new account members to LaunchDarkly, remove old account members, or manage access controls for account members by setting roles.

To access the Members dashboard:

  1. Navigate to the the Account Settings page.
  2. Click into the Members tab.
  3. Enter an email address for someone you wish to invite to LaunchDarkly and click Invite Members or click Manage next to an existing member to modify their information:

The Members tab.
The Members tab.

Understanding member roles

You can assign different roles to LaunchDarkly members. There are three different built-in roles in LaunchDarkly. Every member of your LaunchDarkly team must have one of these roles. To learn more about these roles, read LaunchDarkly's built-in roles.

In addition to a built-in role, you can give account members custom roles to more tightly define the actions they can and can't take in your LaunchDarkly project. To learn more, read Custom roles.

Enabling multi-factor authentication

For additional security, you can require multi-factor authentication (MFA) for your account. When MFA is enabled, account members won't be able to log in to LaunchDarkly without verifying their identity with a second method.

We strongly recommend that all LaunchDarkly members enable MFA for their individual accounts, and that administrators enforce MFA for their entire organization. In the event of a credential leak or device theft, MFA can prevent malicious third parties from accessing a LaunchDarkly account they should not be able to access.

To learn more, read Multi-factor authentication.

Inviting members with trial accounts

When you invite a member to LaunchDarkly, you may get an error message that says the email address is already in use. This can happen when a person already has a trial account with LaunchDarkly associated with that email address.

To fix this, ask the person to change the email adress associated with their trial account or delete their trial account, following the instructions under Adding members who signed up for a trial. After they change the email address or delete their trial account, add them to your LaunchDarkly organization again.

You can also tell people in your organization to delete their trials before you roll out LaunchDarkly organization-wide.

Using aliased email addresses in LaunchDarkly

Alternatively, if the member has a GSuite or Outlook 365 account, you can invite them to LaunchDarkly using an alias. An alias account is the email address of the person you wish to invite with a plus sign (+) and additional text string appended. joe+launchdarkly@example.com is an alias of joe@example.com.

For example, if the user object alice@diner.com already exists in LaunchDarkly, you can also invite alice+newproject@diner.com to your LaunchDarkly organization. Emails from both addresses are sent to alice@diner.com, but only alice+newproject@diner.com has access to your LaunchDarkly organization. This is also helpful when you need contractors to collaborate with you on projects.

Removing members from LaunchDarkly

To remove a member from your account:

  1. Navigate to the the Account Settings page.
  2. Click into the Members tab.
  3. Find the member in the list of account members.
  4. Click Manage.
  5. Click Delete member.